The Student Financials areas are responsible for developing and implementing the University’s policies and procedures related to accounting, disbursing and other aspects of student financials. It consists of the following three groups: University Bursar, Revenue Management and Student Financial Aid Disbursements.

University Bursar ensures that all student-related financial transactions are properly recorded and managed across the University. The University Bursar develops and implements policies and procedures related to the Student Financial modules of CUNYfirst; interprets and updates the University’s Tuition and Fee Manual; and creates and implements the deferred tuition payment and collection processes.

Revenue Management is comprised of the following two units: Tuition and Fees, and Student Financial Aid Accounting.

Tuition and Fees is responsible for the accounting and reporting of all tuition and fees on behalf of the Colleges, including those funds transferred to the City University Construction Fund. It acts as a liaison with external collection agencies and works with the New York State Department of Taxation and Finance to recover monies owed the University from non-payment of tuition.

Student Financial Aid Accounting maintains fiscal records of all federal, state and city financial aid programs for the CUNY campuses. This includes financial aid payrolls; preparing Federal, State and City mandated financial aid reports; preparing State vouchers for programs such as SEEK, CUSTA, tuition waiver reimbursements, and matching funds for the Federal Work Study (FWS) and Perkins Loan programs; preparing City vouchers for College Discovery (CD) stipends; coordinating the calendar year W-2 process for student financial aid; and billing external agencies for their share of FWS funds.

Student Financial Aid Disbursements (SFA) distributes financial aid funds to CUNY students from various governmental programs and college sources while ensuring compliance with federal, state, and city regulations. SFA also establishes the payroll calendar for aid disbursements, reconciles the drawdown of Federal funds from such programs as Pell and Perkins student loans, and is responsible for the issuance of the 1098T federal tax forms.

CUNY offers two electronic payment methods for students to receive Financial Aid refunds, including Federal Work Study wages, and Tuition and Fee refunds. Students may choose direct deposit to their personal bank account or the pre-paid CUNY Scholar Card. Students may also recieve payments by paper check. For more information, visit

Visit the Resources page to access guidance documents on CUNY’s student financials guidelines.

Key Staff

Sara Pappas-Montero, University Executive Controller
Thomas Zhou, University Executive Treasurer
Olga Mishchenko, University Director of Revenue Management
James Garvin, University Bursar
Gitu Singh, Director of Student Financial Aid Operations

Contact Us

Phone: (646) 664-3100
Mail: 230 West 41st Street – 5th Floor, New York, New York, 10036