The following is a list of currently known issues and possible workarounds to resolve these issues. If you encounter any additional issues, please bring them to the attention of your campus Blackboard Administrator.
|Area of Issue||Known Issue||Workaround|
|Text Editor||Copy and Paste in the Text Editor may not work as expected. |
Browsers do not allow you to copy and right-click to paste in text editor
If using Firefox you can copy and paste using the HTML mode in the text editor. All other supported browsers should work as expected although you may have to copy and paste from notepad.
Copy: CRTL + C
Paste: CTRL + V
|Grade Center||Horizontal Scroll Bar Missing from Grade Center on Mac OS|
Go to your System Preferences and click "General"
Select the radio button "Always" below "Show scroll bars"
|Inline Grading||Files uploaded larger than 1 MB have issues displaying properly in the Crocodoc viewer of Inline Grading. Also large size images do not keep format within document||Download document and view in Microsoft Word for corrections and comments|
|Assignments||Student submissions that contain special characters (e.g., colon, hash) are not downloadable/viewable.||Avoid special characters in filenames. Use letters, numbers, and underscore. Give proper file extensions (e.g., .doc or .docx for an MS Word document)|
|Global Navigation Pane||Missing My Grades Icon When a course is disabled and user enrollments are enabled, the user’s My Grades icon does not show in the My Blackboard menu.|
Students have to check each individual course for grades.
Course > Tools > My Grades
Unable to Upload Safe Assignment
Receiving Error Code: "Sorry, we do not think you are logged in to Safe Assign"
Internet browser has Privacy settings that block cookies
For Internet Explorer:
|Safe Assignment Error Message|
"No File has been Specified"
Document is missing file extension
File extension is hidden (Mac Users)
|Rename the file to include the extension ".doc" or ".docx" on the end and resubmit the document. In the Save As window, deselect "Hide Extension" box|