The Professional Development and Learning Management (PDLM) Office manages training and professional development opportunities designed to enhance the knowledge, skills, and competencies of CUNY employees. College and Central Office employees in various positions can benefit from professional development and training sessions that present progressive and innovative workplace effectiveness tools created by some of the most celebrated thinkers in the workplace learning field.
PDLM’s mission is to promote individual and organizational excellence for employees of the nation’s largest urban institution of public higher education.
Courses for the CUNY managers and supervisors certificate programs have been chosen to equip the CUNY manager and supervisor with cutting-edge managerial competencies and supervisory techniques. Where required, customization for specific CUNY challenges is incorporated into the design of the course.
To qualify for a managerial or supervisory competency certificate, participants must complete three core courses and two elective courses within a two‐year period. Elective courses may be chosen from a list of leadership development, communications, and workplace violence prevention courses.
Managerial Competencies Certificate (MCC)
Required Core Courses
- Foundations of Management – Course Code (C1006)
- Managerial Power Tools: Motivating, Delegating, Team-building – Course Code (C9286)
- The Manager in the Middle: Effective Power Relationships Up & Down – Course Code (C9210)
Supervisory Competencies Certificate
Required Core Courses
- Essentials of Supervision – Course Code (C1031)
- The Supervisor’s Challenge: Managing Yourself While Managing Others – Course Code (C9051)
- Smart Solutions for Unacceptable Employee Behavior – Course Code (C9017)
Please note: Managers and Supervisors must complete 1 Leadership Course and 1 course in Communications or Workplace Violence Prevention.
- Emotional Intelligence: The Key to Effective Leadership – Course Code (C9207)
- Understanding and Managing Organizational Change – Course Code (C9172)
- Conducting Effective Performance Appraisal Interviews – Course Code (C1012)
- Creating and Delivering Powerful Presentations – Course Code (C9041)
- Capitalizing on the Benefits of Positive Feedback – Course Code (C0988)
Workplace Violence Prevention Courses
- Resolving Conflict: A Leadership Approach – Course Code (C5151)
- Creating Workplace Civility – Course Code (C9100)
To register for CUNY Professional Development Program (CPDP) courses, employees must complete the E-Application (“E-App”) and submit it to their college Human Resources Office and PDLM. E-Apps must reach PDLM at least 10 days before the start of a course. Click on the button below to open the E-App, and follow all instructions to ensure that your application is processed.
What’s New in PDLM
Training on Campus
PDLM partners with campus Human Resources Offices to offer DCAS Citywide Training Center courses on their campuses. Departments must work with HR to arrange “on-site” courses for 10 to 24 employees at least two months before the course is scheduled.
Courses at Citywide Training Center (CTC) through DCAS
The PDLM Office serves as the CUNY liaison to the CTC and must sign and submit all CUNY applications to DCAS. Complete and download the CTC application, then have your supervisor sign the completed application and forward it to your College Human Resources Office.