Applied IT Management Program

with Borough of Manhattan Community College

Computer Science student with laptop computer

Borough of Manhattan Community College (BMCC) CUNY TechWorks program offers focuses on bridging the NYC talent gap in the IT sector. The BMCC Technology Workforce Pathways program offers a 22 week, full-time Computer Network Support Specialist training program, where successful participants acquire their CompTIA A+ and Cisco Certified Network Associate (CCNA) certifications.

Program graduates will be able to troubleshoot, repair common computer hardware issues, install operating systems and be able to configure CISCO Routers and Switches in order to troubleshoot network problems and issues. Additionally, graduates will have the ability to achieve up to six college credits towards a BMCC CIS Associate’s degree, and will career readiness and “soft skills” instruction, extensive support services, and individualized placement services for internship and employment opportunities.

Visit Borough of Manhattan Community College's Applied IT Management Program page


Jose Flores, Director of Workforce Development –

Steven Nuñez, Senior Program Coordinator –

Interested in joining this program? View some potential career options

A computer systems engineer is someone who combines their knowledge of computer science, engineering, and mathematical analysis to develop, test and evaluate software, circuits, personal computers and more.

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Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption.

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Network operations center (NOC) technicians are in charge of monitoring critical network elements and engaging in proactive network systems monitoring. Troubleshooting, monitoring software and regular check of CPU performances and networks. A network operations center technician works regularly with customers and must be able to troubleshoot all problems that may arise.

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Applied Software Development Program

with Queensborough Community College

Sitting student with a cellphone

Under CUNY TechWorks, Queensborough Community College (QCC) will offer an applied software development training covering web client programming, systems design and implementation, and smart phone application development. This hands-on, tech skills training program will culminate in a capstone application development class focused on building students’ professional programming portfolios.

Credits earned can be applied towards our AAS degree in Information and Internet Technology. For QCC, CUNY TechWorks is first and foremost an employment and training program. Through regional industry partnerships, we will develop internship pathways that provide defined, work-based learning opportunities for participants to gain additional practical experiences.

Additionally, QCC will provide students with career readiness support to help them successfully transition into New York City’s booming tech sector.

Visit Queensborough Community College's Applied Software Development Program page


Miguel A. Pacheco,  Program Director, CUNY TechWorks, –

Interested in joining this program? View some potential career options

An application developer primary responsibilities include creating, testing and programming applications for computers, mobile phones, and other types of electronic devices. These developers typically work in teams, and think of ideas and concepts either for the general public, or for a specific customer need.

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A quality assurance analyst tests software to ensure it functions properly and efficiently and makes suggestions to management about how to make it function better. This includes both new software or software that needs to be upgraded. Their main responsibility is to improve software products and applications, while keeping to defined timelines and budgets.

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The information security analyst is responsible for protecting all sensitive information within a company. With the rise in hackers and data breaches sweeping throughout companies and the government, there’s a greater need to keep personal and top-secret information safe from cyber attacks. Information security analysts help develop, implement, and ensure compliance of policies to protect an organization’s data from being inappropriately accessed or used, by erecting firewalls and encrypting data transmissions to secure confidential information as it is being received or transmitted.

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Applied User Experience (UX) Program

with Kingsborough College

Student using cellphone and laptop computer

As a CUNY TechWorks college partner, Kingsborough Community College (KCC) will develop a four-course Web Development and UI/UX training program. Aligned to KCC’s Graphic Design degree program, our CUNY TechWorks’ program will include JavaScript and HTML5/CSS programming, design and layout concepts, user interface aesthetics, and multimedia integration.

Focused on developing real world, “hands-on” technical skills and competencies, Kingsborough’s user experience training will incorporate both project-based learning approaches and common industry practices throughout its courses. The training will culminate with a portfolio development practicum where students will have an opportunity to showcase their skills and knowledge to employers. As students complete the program, KCC will offer an array of support services to help connect them to internship and career opportunities.

Visit Kingsborough Community College's User Experience (UX) Program page


Bryan Sanchinell, Project Coordinator –