The Office of the Secretary
The Office of the Secretary
The College administration is headed by Dr. Diane B. Call, who was appointed President of Queensborough Community College in January 2013. Dr. Call, whose career spans four decades at Queensborough and The City University of New York (CUNY), has held positions that have encompassed virtually all major areas of administration and academics at Queensborough.
As Provost, Dr. Call led the Academic Affairs Division to create a student-centered learning environment in collaboration with the faculty and Student Affairs colleagues through curriculum and pedagogical innovations, academic enrichment activities such as undergraduate research, as well as instructional support and student service programs. Among her many outstanding achievements are programs for the recruitment and retention of faculty and a faculty development program for their engagement in a variety of teaching modalities, high impact activities, e-learning, academic leadership and pedagogical research in community college teaching. Her partnership with Student Affairs led to the implementation of the Freshman Academies for all full-time, first-time freshmen, and the establishment of an assessment protocol to measure the success of the initiative on student learning outcomes.
Dr. Call holds a Doctor of Education degree in College and University Administration, a Master’s degree in Community College Administration and a second Master’s degree in Student Personnel Administration, all earned from Teachers College, Columbia University. Additionally, she holds a Certificate in Curriculum Development from Harvard University, School of Education.
Dr. Call was an Adjunct Professor at Long Island University, C.W. Post, Graduate School of Education; and an Adjunct Associate Professor at Queensborough Community College, Department of English. Her academic credentials, along with her publications and research presentations at academic conferences on at-risk students, gained her the rank of Full Professor in Student Personnel Services in 1994, having acquired tenure in 1978. In her years at Queensborough, Dr. Call instituted the Instructional Support Services Center and Learning Lab and has led Admissions Services; Skills Assessment Testing; Academic Advisement; the Freshman-Year Program; College Discovery; and CSTEP. She consolidated Tutorial Services and the Writing Center, substantially increasing the number of students served.
Dr. Call has served as a member of the Strategic Planning Steering Committee of the College of Aeronautics (now Vaughn College); a Consultant to the United States Department of Education, Higher Education Programs’ Division of Institutional Development; and Consultant to the New York City Public Schools on Health Occupation Vocational Programs. She served on the CUNY Welfare Advocate Council and was a Project Participant for Change and the New Jersey Community College: the Faculty Perspective, The Center for Community Colleges, Teachers College, and Columbia University. Dr. Call currently serves on several committees of CUNY’s Council of Presidents, including the Committee on External Relations as the Chair, the Committee on Faculty, Staff and Administration, the Committee on Veterans Affairs and the Ad Hoc Committee on Women’s Leadership and Initiatives. She is a member of CUNY’s Freedom of Expression working group and the Experiential Learning Task Force. Dr. Call also serves as an Honorary Board Member for Transitional Services for New York, Inc.