CIS Service Desk
At The City University of New York the security and safety of our campus communities and visitors is always our top priority. The University takes a proactive approach to physical security, personal safety, and information security by providing our community with a broad range of services that meet the needs and expectations of a safe community. Our goal is to maintain the safety and security of all people and property at the University. Most importantly, campus safety is a collective and collaborative effort, and at The City University of New York, personal safety is a partnership between those whose responsibility it is to develop and enforce policies and procedures and the community whom we serve.
Campus Security and Fire Safety Reports
In accordance with federal and state law, the University maintains information regarding campus crimes and fire incidents; and security and emergency response policies and procedures. Annual Campus Security and Fire Safety Reports contain each campuses crime statistics and fire incidents reported to the United States Department of Education, Office of Postsecondary Education website. The Report is made available online. To find out more about public safety services, consult the CUNY Public Safety Directory and the tips and resources below.
Personal Safety Tips and Resources
Four ways to increase your personal safety are:
- Reduce or eliminate opportunities that may make you a target.
- Increase awareness in places you’re most comfortable.
- Trust your instincts regardless of feeling embarrassed.
- Prepare your schedule daily with safety in mind.
For more information about personal safety tips, visit the following resources:
Crime and Theft Prevention
NYPD Operation ID
Operation ID is a free program offered by the NYPD Community Affairs Crime Prevention Section to register portable valuables so that they can be returned to their rightful owner in the event they are recovered after being lost or stolen. To learn more about Operation ID click here.
A terrorist’s primary objective is to create fear. With accurate information and basic emergency preparedness, you can fight back. Keep in mind that terrorism can take the form of many different hazards. By being prepared for New York City hazards you will also be preparing for terrorist attacks.
Know the Facts and Be Responsible
- Know the facts of a situation and think critically. Confirm reports using a variety of reliable sources of information, such as the government or media. Do not spread rumors.
- Do not accept packages from strangers and do not leave luggage or bags unattended in public areas such as the subway.
- If you see suspicious behavior, such as people entering restricted areas, people wearing clothing inconsistent with the weather, or people lingering in transportation or utility areas, report it to City officials.
It is especially important to be aware of you surroundings and report suspicious behavior or potential threats. If you have information about possible terrorism, call 1-888-NYCSAFE (1-888-623-7233).
If you receive a telephoned bomb threat, you should get as much information from the caller as possible and try to ask the following questions:
- When is the bomb going to explode?
- Where is it right now?
- What does it look like?
- What kind of bomb is it?
- What will cause it to explode?
- Did you place the bomb?
Keep the caller on the line and record everything that is said if possible. Notify the police and building management immediately. For more information on how to respond to a bomb threat, click here.
If you receive a suspicious letter or package:
- Avoid handling
- Don’t shake or bump
- Isolate and look for indicators
- Don’t Open, Smell, or Taste
- Treat it as Suspect! Call 911
If you have handled the package, wash you hands with soap and water immediately. Read the US Postal Service’s tips for identifying suspicious packages.
Spotting the Signs
One of the most common signs of emotional crisis is a clear and abrupt change in behavior. Some examples include:
- Neglect of personal hygiene.
- Dramatic change in sleep habits, such a sleeping more often or not sleeping well.
- Weight gain or loss.
- Decline in performance at work or school.
- Pronounced changes in mood, such as irritability, anger, anxiety or sadness.
- Withdrawal from routine activities and relationships.
Sometimes, these changes happen suddenly and obviously. Events such as a natural disaster or the loss of a job can bring on a crisis in a short period of time. Often, though, behavior changes come about gradually. If something doesn’t seem right, think back over the past few weeks or months to consider signs of change.
Don’t wait to bring up your concerns. It’s always better to intervene early, before emotional distress becomes an emergency situation. Report your concerns to a campus administrator or public safety if you have a feeling that something is wrong, you’re probably right.
Active Shooter Response Procedures
1. Evacuate – if there is an accessible path, attempt to evacuate the premises. Be sure to:
- Evacuate regardless of whether others agree to follow.
- Leave your belongings behind.
- Help others escape, if possible.
- Prevent individuals from entering an area where the active shooter may be.
- Do not attempt to move wounded people.
- Call 911 when you are safe.
2. Hide Out – if evacuation is not possible, find a place to hide. Your hiding place should:
- Be out of the shooter’s view.
- Provide protection if shots are fired in your direction.
- Not trap you or restrict your movement.
- If an active shooter is nearby:
- Lock and/or blockade the door.
- Silence your phone and turn off any source of noise.
- Hide behind large items.
- If evacuation and hiding out are not possible:
- Dial 911, if possible, to alert police to the active shooter’s location.
- If you cannot speak, leave the line open to allow the dispatcher to listen.
3. Take Action Against the Active Shooter – As a last resort, and only when your life is in imminent danger should you attempt to disrupt the active shooter by:
- Acting as aggressively as possible against them.
- Throwing items and improvising weapons.
4. When Law Enforcement Arrives
- Remain calm and follow the officers’ instructions.
- Put down any items.
- Immediately raise hands and spread fingers.
- Keep hands visible at all times.
- Avoid making quick movements towards officers.
- Avoid pointing, screaming, and/or yelling.
Do not stop to ask officers for help when evacuating. Proceed in the direction from which officers are entering the premises. Once you have reached a safe location, you will likely be held in that area until the situation is under control. Do not leave until law enforcement authorities have instructed you to do so.
Active Shooter Resources
The United States Department of Homeland Security has developed a series of materials to assist organizations in preparing for and responding to an active shooter. These products include a booklet, a desk reference guide, a reference poster, and a pocket-size reference card. Issues covered in the active shooter materials include the following:
- Profile of an active shooter;
- Responding to an active shooter or other workplace violence situation;
- Training for an active shooter situation and creating an emergency action plan; and
- Tips for recognizing signs of potential workplace violence.