Direct Deposit

Your refunds will be available approximately three business days after you see the Refund of Financial Aid or Refund transaction posted to your student account. If you see a negative balance on your student account, that means you have a credit balance and a refund will be issued to you. You will know that your refund has been generated when the negative credit balance goes to a zero balance.

Most refunds will be processed in the upcoming weekly cycle that the University runs; however, the following types of payments are subject to a waiting period before CUNYfirst is able to release refunds back to students:
1) Checks: 21 days
2) 529 Plan Payments: 21 days

Yes, it is recommended that students enroll in an electronic payment method. During your enrollment at CUNY, a refund may be generated for you because of a scholarship, an excess of financial aid received, a loan, or due to an overpayment of your tuition and fees.

You may be viewing your pending aid which is aid that you have been awarded but has not yet been released to pay your tuition and fees.

Refund checks for students who have not signed up for electronic payment methods are sent to the student’s mailing address. To verify this address, students should log in to CUNYfirst Self -Service > Personal Information:

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If your parents are borrowing through the PLUS Loan program, any excess funds will be refunded to them directly. Refund of PLUS Loans will be issued by paper check.

It is important to keep your direct deposit information up to date. You can change your Direct Deposit information in CUNYfirst Self-Service.

  • Direct Deposit: You may verify your deposit by calling your bank, checking your balance through your bank’s ATM or web banking service.
  • CUNY Scholar Card: You may verify the account details by using the free Money Network Mobile App or using the nearest Allpoint Network ATM. You may also set account alerts for email or text message notifications by logging into your online account.

Most likely, the refund will be returned to CUNY from your bank as a direct deposit rejection. We will update CUNYfirst by reversing the refund.

Most likely, the refund will be returned to CUNY from your bank as a direct deposit rejection. We will update CUNYfirst by reversing the refund.

The next time CUNY creates refunds, a new refund will be generated to you. This process takes about two weeks. We will inactivate your invalid direct deposit account so make sure to update CUNYfirst with your new bank account information. Checks will be issued to your mailing address if new bank account information is not entered.

Contact your Bursar’s Office of your bank if you have specific questions about a direct deposit rejection.

CUNY Scholar Card

In order to enroll in the Scholar Card, follow the link to the Money Network enrollment site and enter the required information to verify your identity.

  • Student ID: CUNYfirst EMPLID
  • School Email Address: CUNYfirst preferred email address
  • Date of Birth

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The fees associated with the CUNY Scholar Card are located in the Mastercard Fee Schedule.

The CUNY Scholar Card is open to students who have authorized Financial Aid, have active enrollment with CUNY and are not enrolled in Direct Deposit. Eligible students will receive an email notification confirming their eligibility.

Paper Check

Not cashing a refund check does not cancel any loans that have been disbursed to your student account. To cancel a loan, you must return the check to the Bursar’s Office with an explanation that you do not want it. Make sure to also consult with your college Financial Aid Office.

There are several reasons why students may be issued a check and owe a balance on their student account. You are responsible for paying the balance on your account if one remains even after you receive a Refund of Financial Aid:

  • Some types of aid can only be used to pay for certain types of charges. Therefore, you could receive a refund even if you have outstanding charges on your student account from the current term or previous terms.
  • Subsequent activity after your refund was generated by CUNYfirst may be the reason for having an outstanding balance on your account. Such activity could be registering for additional classes, newly incurred fees, or loss of certain aid.

Checks expire 5 months or 150 days from the check date. Students should cash their refund check promptly by depositing it into their bank account or cashing it for free at any Citibank branch.

No. Students must enter a United States mailing address to be issued a check. Checks are not mailed to international addresses.

Reach out to the office of the Bursars to inquire about a replacement check.

  • CUNY refund checks are issued from a Citibank account; therefore, students with a Citibank account may cash the check free of charge at any Citibank location.
  • Non-Citibank customers may cash refund checks free of charge at any Citibank located in Queens OR select branches located in the Bronx, Brooklyn, Manhattan, New Jersey, and Staten Island.
  • If you bank with another financial institution, ask your bank about the best method to cash your refund check (e.g. teller deposit, ATM deposit, etc.).

FEDERAL WORK STUDY PAYMENTS

Active FWS students may view their FWS payment information by navigating to CUNYfirst Self-Service > Payroll and Compensation > View Work Study Paycheck.

FWS checks for students who have not signed up for electronic payment methods are sent to the student’s home address. To verify this address, students should log in to CUNYfirst Self -Service > Personal Information:

Visit CUNYfirst Self-Service (Self-Service -> Payroll and Compensation -> View W-2/W-2c Consent) and click the check box to consent. You will receive an email when your Form W-2 is available.

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CUNY will send you an email to your preferred email address notifying you that the form is available. You can manage your email addresses on CUNYfirst Self-Service.