Frequently Asked Questions
CUNY Alert FAQ
What is CUNY Alert?
Since January of 2008, our emergency notification system, CUNY Alert, has been used to notify the University Community of emergencies via text, email, and/or phone messages. Through an arrangement between CUNY and the New York State Emergency Management Office, CUNY Alert uses the state’s all-hazards alert and notification system, NY-Alert. The alerts may be campus specific or University-wide.
Are all CUNY campuses participating in CUNY Alert?
Yes, CUNY Alert is a University-wide system, available to the CUNY Community, which includes students, faculty, and staff.
What Are The Benefits Of Cuny Alert?
CUNY Alert provides the CUNY Community with a secure system for disseminating emergency information. By keeping you informed and aware, the Alert System can help you avoid potentially dangerous situations. Timely alerts can also save you from inconvenience, for example: you trudge through a snowstorm to get to class, only to find that your school has been closed for the day. With CUNY Alert, you have the information you need before you get out the door.
Since CUNY Alert preferences are managed by each user, you select where and how you want to be notified. You may choose as many CUNY locations as you like, up to five e-mail addresses, and up to ten phone numbers (five text and five voice). The result is that you can receive alerts virtually anywhere, whether you are at school, work, home, or on the go.
What types of “Emergency Messages” may I receive?
You will receive messages for emergency events that are disruptive or have the potential to be disruptive, such as extreme weather conditions. One recent example was Hurricane Sandy, when alerts were sent to the University Community regarding flooding conditions, power failure, and campus and office closures. Advisories were also sent concerning those areas of public transportation that were impacted by the storm. Information was even provided about shelter locations. Updates were continually sent until the crisis was over. Read More